About us
Welcome to GatoGlow, your trusted online destination for premium pet care essentials. Since our founding in 2015, we've been dedicated to enhancing the lives of pets and their owners through thoughtfully curated products and exceptional service.
Our Story
GatoGlow began as a small family-owned business with a simple mission: to make pet ownership easier and more joyful. What started as a local pet store specializing in feline products quickly grew into a comprehensive e-commerce platform serving pet lovers worldwide. Today, we proudly offer six carefully selected categories - Toys, Cleaning, Apparel, Feeding, Waste, and Health - all designed with your pet's comfort and happiness in mind.
Our Mission
At GatoGlow, we believe pets deserve the very best. Our mission is threefold:
- To provide high-quality, safe products that meet the highest industry standards
- To educate pet owners about proper care through our product selection and resources
- To create a community where pet lovers can find everything they need in one convenient place
Our Core Values
Pet-First Philosophy
Every product in our catalog undergoes rigorous evaluation to ensure it meets our strict criteria for safety, durability, and pet enjoyment.
Sustainability Commitment
We actively seek eco-friendly alternatives and partner with manufacturers who share our environmental responsibility values.
Customer-Centric Approach
Our team of pet experts is always available to provide personalized recommendations and support for your specific needs.
Our Team Culture
The GatoGlow family consists of passionate pet owners, veterinarians, and animal behavior specialists who bring their professional expertise and personal experience to every decision we make. We foster a culture of continuous learning, innovation, and above all, genuine care for the animals and people we serve.
What sets us apart is our hands-on product testing process - every item in our store has been personally evaluated by our team and their pets before we offer it to you.
Our Service Commitment
When you shop with GatoGlow, you can expect:
- Fast, reliable shipping with careful packaging to protect your order
- Transparent product information including detailed descriptions and honest reviews
- Responsive customer service ready to assist with any questions
- Regular updates with new products and pet care tips
We're constantly evolving to better serve the pet community, and we're grateful for the trust our customers place in us every day. Thank you for being part of the GatoGlow family!